Refund and Returns Policy

Shipping Policy:

• Standard shipping within India: Private partners (Delivery, DTDC, Fedex), 5 - 7 days.
• Processing time standard items : 1-2 days and Custom made to order processing time may change according to the work. 
• Shipping costs: Calculated at checkout.
• Delivery timeframes: 5 -7 days within India.
• Tracking: Sent via Shiprocket delivery partner, You will receive all the tracking details from dispatch to delivery via Whatsapp and messages.
• International shipping: 10-15 days via India Post International. Tracking ID will be shared via Email after dispatching the order. Packages will get connected to USPS or DHL depending on services availability at destination country.
• Shipping restrictions: We’ll contact for restrictions; refund if undeliverable.

Return Policy:

• Eligibility: All products are returnable within 15 days of delivery..
• Return process:
  a) Domestic (India) : Handled by us, please contact us from here in case of any issues.  

  b) International orders, customers are required to ship the item back to us at their own cost. Once we receive the returned item, our team will examine it and take the necessary action:

  • If eligible for a refund, it will be processed to your original payment method.

  • If eligible for a replacement, we will dispatch the replacement item within 3–4 business days.

  Please ensure the product is unused and in its original packaging when returning.

• Condition: We accept returns for defective and non-defective products. No refunds will be issued if the returned product shows signs of wear and tear.
• Refunds/exchanges: Refunds issued to original payment method within 5 days after we receive the product back in our store. In case of exchanges for domestic orders, we will arrange a pickup for the current item and once we get the product at our store, we will dispatch the replacement item within 3-4 business days
• Return shipping (Domestic): Customer is required to make sure all the items are properly packed for the courier pickup from the location.
• Damaged items: No refunds for returned damaged items. 

Privacy Policy

This Privacy Policy describes how I collect, use, and share information when you visit or make a purchase from my website www.nolbeanbags.in (NOL), contact me, or otherwise use my services.

1. Information I Collect

To fulfil your order, provide customer support, and ensure a seamless shopping experience, I may collect the following information:

Information you provide during checkout or account creation:

Your name
Email address
Postal address

Payment information (handled securely via third-party payment processors)

Details of the product(s) you’re ordering
Information you may choose to provide directly:

Customization or personalization details for an order

Information shared during customer support interactions

2. Why I Need Your Information and How I Use It

I rely on several legal bases to collect, use, and share your information, including:

To fulfill your order, respond to queries, resolve disputes, or provide customer support

When you’ve given your affirmative consent, which you can revoke at any time

When necessary to comply with legal obligations, such as tax laws

As necessary for the purpose of my legitimate interests, provided these are not overridden by your rights or interests — for example:

Improving and optimizing my services

Preventing fraud and ensuring platform security

3. Information Sharing and Disclosure

Your personal information is shared only when necessary and in limited circumstances:

Service Providers: I work with trusted third parties (like delivery services and payment processors) to help provide my services. Your personal information is shared only as necessary to perform these services.

Business Transfers: If I sell or merge my business, your information may be transferred as part of that transaction.

Compliance with Laws: I may disclose your information if required by law or to respond to legal requests, enforce agreements, or protect the rights, safety, or property of my customers and others.

4. Data Retention

I retain your personal information only for as long as needed to provide you with my services and for legal or compliance reasons. Typically, I retain data for 4 years, unless a longer retention period is required by law.

5. International Data Transfers

Your information may be stored and processed through third-party hosting services outside your country, including in the United States. When personal information is transferred outside of the EU, I ensure adequate safeguards are in place — for instance, by using services that comply with Privacy Shield or equivalent data protection frameworks.

6. Your Rights

Depending on your location, especially if you reside in the EU or other jurisdictions with similar laws, you may have the following rights regarding your personal data:

Access: Request a copy of the information I hold about you

Change, Restrict, Delete: Request corrections, restrict how your information is used, or request deletion of your data (subject to legal requirements)

Object: Object to my use of your data for certain purposes, including marketing

Complain: Contact your local data protection authority if you have concerns about how your data is handled

7. How to Contact Me

For data protection purposes, I, [Your Name or Your Business Name], am the data controller of your personal information.

If you have questions or concerns, you may contact me at:

📧 Email: noeljoseph70@gmail.com

Contact Information:

Phone: +91-8848725809

Email: neverforless@gmail.com

Working hours: Monday to Saturday 09:00 am to 6:00 pm

Headoffice: #75, Above Samruddhi bank, 3rd Floor, 4th main, Hoysala Nagar, Bangalore 560097