Terms of service

Terms of Service

Welcome to our store! By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Overview

These Terms of Service govern your use of our website and services. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the terms outlined here, including additional policies referenced herein.

2. Products and Orders

We strive to ensure that all product descriptions, images, and pricing are accurate and up to date. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

We also reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

3. Shipping

We aim to process and ship all orders promptly. Shipping times may vary based on your location and external factors. Once your order is shipped, you will receive a tracking number.

4. Returns and Refunds

We accept returns only in cases where the product received is defective or damaged upon delivery.

To be eligible for a return:

  • You must notify us within 48 hours of receiving your order.

  • The item must be unused and in the same condition you received it.

  • It must also be in the original packaging.

Please do not send your purchase back without contacting us first. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.

We reserve the right to deny a return if it does not meet the above conditions.

Refunds, once approved, will be processed to your original payment method within a reasonable timeframe.

5. Cancellations

Order cancellations are only accepted within 24 hours of placing the order, provided the order has not been processed or shipped. After this window, cancellations are no longer possible.

6. User Conduct

You agree not to use our site or services for any unlawful or unauthorized purpose. Any fraudulent, abusive, or harmful behaviour may result in the termination of your access to our services.

7. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages that may result from the use or inability to use our services or products.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and continued use of the site constitutes acceptance of those changes.

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